Troubleshooting
Payment Link Not Received
How to fix missing Payment Link issues.
Symptoms
- Recipient reports not getting the Payment Link email
- No notification of delivery
Causes
- Email entered incorrectly
- Email caught in spam
- Delayed sending
Quick Fix
Check recipient email
Confirm the correct email address was entered.
Resend or copy link
Use the dashboard to resend or copy the Payment Link and share directly.
Ask recipient to check spam
Sometimes automated emails go to spam/junk folders.
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