HelpWebhooks

Webhooks

What is a webhook?

When a payment comes in, Payment Link knows about it straight away. A webhook is a way of passing that information to your other apps automatically - the moment it happens.

Think of it like this: instead of you logging into Payment Link, checking for new payments, and then updating your spreadsheet or CRM yourself, a webhook does that for you, instantly, in the background.

No manual work. No delays. Just connected.

What can I use webhooks for?

Here are some common examples:

  • Add a new row to a Google Sheet every time a payment is received

  • Create a contact in your CRM when a customer pays

  • Send yourself a Slack, Teams or SMS notification when money lands

  • Trigger an invoice in your accounting software automatically

  • Update a database or internal system with the payment details

If you can think of something that should happen when a payment comes in a webhook can probably make it happen.

Payment Link cannot assist you with your webhook integration as it's outside the scope of what we provide. There are 100's of freelancers on platforms like Fiverr that are experts that can help you.

Do I need to be technical to use webhooks?

Not at all. Tools like Zapier, Make (formerly Integromat), and Pabbly Connect let you connect Payment Link to hundreds of other apps without writing a single line of code.

These tools act as the middle man - they receive the payment information from Payment Link and pass it on to wherever you need it to go.

Setting up a webhook

Get your endpoint URL

Your endpoint URL is the web address that Payment Link will send payment information to. If you're using Zapier, Make, or Pabbly Connect, they'll give you this URL when you set up a new webhook trigger inside their platform.

Add the endpoint in Payment Link

  1. Go to Settings → Webhooks in your Payment Link dashboard

  2. Click Add Webhook

  3. Paste your endpoint URL into the field provided

  4. Save

Test it

Make a small test payment and check that the information arrives in your connected app. Most automation tools have a built-in way to confirm they received the data.

What information gets sent?

When a payment is received, Payment Link sends the key details across — including:

  • Payment amount

  • Customer name and email

  • Date and time of payment

  • Payment reference

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